Here’s a very interesting article about what goes on behind the scenes at tech support for a major computer company.
Quick summary: The agents (who have little training on how to actually fix computer problems) are trained to keep their average call time below 12 minutes, and are rewarded for keeping their call time as low [...]
TechTV hostess Cat Schwartz has a posted some pictures of herself on her blog. The pictures are cropped, but it turns out that the metadata for each file includes an uncropped thumbnail of the original image. In this case the original pics were from a topless photo shoot. Check it out:
Cat Schwartz Topless
According to this article from the L.A. Times, a San Francisco judge has delayed making a ruling on gay marriage due to a grammer nit
“The way you’ve written this it has a semicolon where it should have the word ‘or’,” the judge said. “I don’t have the authority to issue it under these circumstances.”
Tip of [...]